Drilldown: BDSMetric
BDSMetric > Product :
Billing Data Service or
Other
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant.
& IsChoice:
No
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Genesys Chat (1) ·
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Genesys Co-browse (1) ·
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Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1)
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Voice 1 (1) ·
Voice 2 (1)
bundle_digital_one (1) ·
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cim_premise_places (1) ·
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seats_chat (1) ·
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seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (1)
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