Drilldown: BDSMetric

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BDSMetric > Product : Billing Data Service or None & UseCase: None & UnitOfMeasure: Agent Count

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productshort:
Draft:BDS (6) · Draft:System (1)
Role:
None (7)
DisplayName:
Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys Inbound Voice (1) · Genesys Social Media Engagement (1) · Intelligent Workload Distribution (IWD) (2) · Outbound Contact (1)
TocName:
Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys Inbound Voice (1) · Genesys Social Media Engagement (1) · Intelligent Workload Distribution (2) · Outbound Contact (1)
Dimension:
None (7)
Product: (Click arrow to add another value)
Manual:
GenesysChoice (1) · User (6)
UseCase: (Click arrow to add another value)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
seats_CIM (1) · seats_cobrowse (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_social (1) · seats_third_party (1) · TBD (1)
MetricScope:
Region (7)
DataSource:
Genesys Info Mart database (7)
DeploymentModel:
One global instance of Genesys Info Mart database for each tenant. (1) · One global instance of Genesys Info Mart database per tenant. (5) · TBD (1)
IsChoice:
No (7)
ChoiceMetrics:
None (7)

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