Drilldown: BDSMetric

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BDSMetric > Product: None & UseCase: None & UnitOfMeasure : Agent count or Objects Count

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productshort:
Draft:BDS (4) · Draft:System (3)
Role:
None (7)
DisplayName:
ASR/TTS (1) · Intelligent Workload Distribution (IWD) (2) · Outbound Campaign Transactions (2) · Task routing (2)
TocName:
ASR/TTS (1) · Intelligent Workload Distribution (2) · Outbound campaign transactions (2) · Task routing (2)
Dimension:
None (7)
Product: (Click arrow to add another value)
Manual:
GenesysChoice (3) · User (4)
UseCase: (Click arrow to add another value)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
cx_contact_interactions (1) · gtr_interactions (1) · seats_third_party (1) · TBD (4)
MetricScope:
Global (4) · Region (3)
DataSource:
Genesys Info Mart database (6) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel:
One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database for each tenant. (2) · TBD (4)
IsChoice:
No (7)
ChoiceMetrics:
None (7)

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