Drilldown: BDSMetric

BDSMetric > productshort: Draft:System & MetricScope : Global or Global for each customer tenant & IsChoice: No

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productshort: (Click arrow to add another value)

Draft:BDS · Draft:System · Other · None

Role:

None (4)

DisplayName:

Outbound Campaign Transactions (1) · Task routing (1) · Voicemail (1) · Workforce Optimization (WFO) 1B bundle (1)

TocName:

Outbound campaign transactions (1) · Task routing (1) · Voicemail (1) · Workforce Optimization 1B (1)

Dimension:

None (4)

Product:

None (3) · System-Level Documentation (1)

Manual:

GenesysChoice (4)

UseCase:

None (4)

UnitOfMeasure:

Objects Count (3) · User (1)

MetricName:

bundle_wfo_1b (1) · cx_contact_interactions (1) · gtr_interactions (1) · voicemail_boxes_gim (1)

MetricScope: (Click arrow to add another value)

Region · Global · Daily · Global for each customer tenant · Other · None

DataSource:

Configuration Server DB (1) · Genesys Info Mart database (2) · Genesys WFM ETL database (1)

DeploymentModel:

One global instance of Configuration Server DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database for each tenant. (1) · One global instance of Genesys WFM ETL database for each tenant (1)

IsChoice: (Click arrow to add another value)

No · Other · None

ChoiceMetrics:

None (4)

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