Drilldown: BDSMetric
BDSMetric > MetricScope:
Region
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|- or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
TBD
Use the filters below to narrow your results.
ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Voice 2 bundle (1) ·
WFO (2) ·
Workforce Optimization (1)
ASR/TTS (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Voice 2 (1) ·
WFO (3)
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