Drilldown: BDSMetric
BDSMetric > MetricScope:
Region
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys WFM ETL database for each tenant or
TBD
Use the filters below to narrow your results.
ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Voice 2 bundle (1) ·
WFO (2) ·
Workforce Optimization (1)
ASR/TTS (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Voice 2 (1) ·
WFO (3)
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