Drilldown: BDSMetric
BDSMetric > MetricScope:
Region
& DeploymentModel :
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database, per tenant.
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Supervisor access and metering (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_minutes (1) ·
seats_callback (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_third_party (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1)
Genesys Info Mart database (11) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart database. (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
Showing below up to 16 results in range #1 to #16.
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