Drilldown: BDSMetric
BDSMetric > MetricScope:
Global
& DataSource :
GVP Reporting Server database, Genesys Info Mart database or
Genesys Info Mart database or
Genesys Info Mart database, Genesys Interaction Recording database or
Genesys Info Mart database.
Use the filters below to narrow your results.
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (2)
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (2)
One global instance of Genesys Info Mart database for each tenant (1) ·
One global instance of Genesys Info Mart database for each tenant. (2) ·
One global instance of Genesys Info Mart database for each tenant.|- (1) ·
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- (1) ·
One global instance of Genesys Info Mart database, per tenant. (5) ·
TBD (2)
Showing below up to 12 results in range #1 to #12.
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