Drilldown: BDSMetric
BDSMetric > MetricName :
gvp_asr_minutes, gvp_tts_minutes or
gvp_minutes
& DataSource:
GVP Reporting Server (RS) database; Genesys Info Mart database
& DeploymentModel:
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant.
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