Drilldown: BDSMetric
BDSMetric > MetricName :
gtr_interactions or
gvp_asr_minutes, gvp_tts_minutes or
gvp_minutes
& DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
TBD
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