Drilldown: BDSMetric
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ASR/TTS (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (2) ·
Outbound Campaign Transactions (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1)
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant (1) ·
One global instance of Genesys Info Mart database for each tenant. (1) ·
One global instance of Genesys Info Mart database per tenant. (2) ·
TBD (9)
Showing below up to 15 results in range #1 to #15.
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