Drilldown: BDSMetric
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& DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
TBD
Use the filters below to narrow your results.
ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (1) ·
Workforce Optimization (1)
ASR/TTS (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (2)
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_two (1) ·
cim_premise_places (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_minutes (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (1) ·
TBD (8)
Configuration Server DB (1) ·
Genesys Info Mart (1) ·
Genesys Info Mart database (16) ·
Genesys Info Mart database. (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (2) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
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