Drilldown: BDSMetric
BDSMetric > DisplayName :
Task routing or
Workforce Optimization (WFO) 1B bundle
& DeploymentModel :
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or
One global instance of Genesys WFM ETL database for each tenant
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