Drilldown: BDSMetric

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BDSMetric > DisplayName : IVR or Supervisor and other non-agent personnel - access and metering & UseCase: None & MetricScope: Region

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productshort:
Draft:BDS (1) · Draft:System (2)
Role:
None (3)
DisplayName: (Click arrow to add another value)
TocName:
IVR (2) · Supervisor access and metering (1)
Dimension:
None (3)
Product:
None (3)
Manual:
GenesysChoice (2) · User (1)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Minutes (2) · User (1)
MetricName:
None (1) · gvp_minutes (1) · TBD (1)
MetricScope: (Click arrow to add another value)
DataSource:
Genesys Info Mart database (1) · Genesys Info Mart database, GVP Reporting Server database (1) · GVP Reporting Server database, Genesys Info Mart database (1)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · One global instance of Genesys Info Mart database for each tenant. (1) · TBD (1)
IsChoice:
No (3)
ChoiceMetrics:
None (3)

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