Drilldown: BDSMetric
BDSMetric > Dimension:
None
& UseCase:
None
& UnitOfMeasure :
Agent Count or
Agent count
& ChoiceMetrics:
None
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Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Contact (1) ·
Third-party work items (1)
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (2) ·
Outbound Contact (1) ·
Third-party work items (1)
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