Drilldown: BDSMetric
BDSMetric > Dimension:
None
& UseCase:
None
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|- or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant.
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
Callback seats (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
Callback seats (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Intelligent Workload Distribution (1) ·
Outbound campaign transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Supervisor access and metering (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
chatbot_interactions (1) ·
cim_premise_places (1) ·
cim_premise_users (1) ·
cx_contact_interactions (2) ·
gtr_interactions (1) ·
seats_callback (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_sip_interaction (1) ·
seats_third_party (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
voicebot_interactions (1) ·
voicebot_minutes (1)
Showing below up to 23 results in range #1 to #23.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/CIMPremisePlaces
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/DesignerChtBtIxn
- Draft:BDS/Current/User/DesignerVceBtIxn
- Draft:BDS/Current/User/DesignerVceBtMin
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
D cont.
- Draft:BDS/Current/User/GenesysTaskRouting
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/OutbndVcWithCXContactIxn
- Draft:BDS/Current/User/RecordingAndQM
- Draft:BDS/Current/User/SIPInteraction
- Draft:System/Current/GenesysChoice/Digital1
- Draft:System/Current/GenesysChoice/Digital2