Drilldown: BDSMetric
BDSMetric > MetricScope:
Global
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database, per tenant. or
Other
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (1)
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (1)
Showing below up to 15 results in range #1 to #15.
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