Drilldown: BDSMetric
BDSMetric > MetricScope:
Region
& DeploymentModel :
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|-
& ChoiceMetrics :
seats_twitter (seats_twitter_public or
None
Use the filters below to narrow your results.
Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
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