Drilldown: BDSMetric
BDSMetric > DeploymentModel :
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys Info Mart database for each tenant or
One global instance of Genesys Info Mart database for each tenant.|- or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
TBD
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ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Places (1) ·
Genesys SIP Interaction (1) ·
GIM-based voicemail (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Task routing (2) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1)
ASR/TTS (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Places (1) ·
Genesys SIP Interaction (1) ·
GIM-based voicemail (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Task routing (2) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (3)
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