Drilldown: BDSMetric
BDSMetric > MetricScope:
Region
& DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys WFM ETL database for each tenant
Use the filters below to narrow your results.
ASR ports (1) ·
Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
GVP ports (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
TTS ports (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Genesys Info Mart database (6) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database. (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database ; Genesys Info Mart database (1) ·
GVP Reporting Server database; Genesys Info Mart database (1)
Showing below up to 12 results in range #1 to #12.
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