Drilldown: BDSMetric
BDSMetric > Product:
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& DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
Other
Use the filters below to narrow your results.
ASR/TTS (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (2) ·
Outbound Campaign Transactions (2) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (2) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Genesys Info Mart (2) ·
Genesys Info Mart database (7) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
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