Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
None
Use the filters below to narrow your results.
Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (2) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (1) ·
Outbound campaign transactions (1) ·
Supervisor access and metering (1) ·
Voice 1 (2) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (2) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
cim_premise_places (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_callback (1) ·
seats_third_party (1)
Genesys Info Mart database (8) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database. (3) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1)
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