Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database for each tenant.|- or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys WFM ETL database for each tenant or
TBD
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Places (1) ·
Genesys SIP Interaction (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Task routing (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1B bundle (1)
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Places (1) ·
Genesys SIP Interaction (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Task routing (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (3) ·
Workforce Optimization 1B (1)
Configuration Server DB (1) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (8) ·
Genesys Info Mart database. (2) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
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