Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant. or
TBD
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Places (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Places (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (3)
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_two (1) ·
chatbot_interactions (1) ·
cim_premise_places (1) ·
cx_contact_interactions (1) ·
gtr_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
TBD (9) ·
voicebot_interactions (1) ·
voicebot_minutes (1)
Configuration Server DB (1) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (17) ·
Genesys Info Mart database. (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
Showing below up to 24 results in range #1 to #24.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
D cont.
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysTaskRouting
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/GplusWFM
- Draft:BDS/Current/User/IVR
- Draft:BDS/Current/User/IWD