Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant or
TBD
Use the filters below to narrow your results.
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (1) ·
Outbound Campaign Transactions (2) ·
Outbound Contact (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (2) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1) ·
Workspace (1)
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (2) ·
IVR (1) ·
Outbound campaign transactions (2) ·
Outbound Contact (1) ·
Supervisor access and metering (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 1 (1) ·
Voice 2 (2) ·
Voicemail (1) ·
WFO (3) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1) ·
Workspace (1)
None (1) ·
bundle_digital_one (2) ·
bundle_digital_two (2) ·
bundle_voice_one (1) ·
bundle_voice_two (2) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
cim_premise_places (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
gvp_minutes (1) ·
seats_callback (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (2) ·
seats_workspace (1) ·
TBD (9)
Configuration Server DB (1) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (24) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database. (3) ·
GVP Reporting Server database, Genesys Info Mart database (2) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
Showing below up to 35 results in range #1 to #35.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:BDS/Current/User/ASRTTS
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/CIMPremisePlaces
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/Digital1
- Draft:BDS/Current/User/Digital2
- Draft:BDS/Current/User/GenesysChat
- Draft:BDS/Current/User/GenesysCIMPlatform
- Draft:BDS/Current/User/GenesysCobrowse
- Draft:BDS/Current/User/GenesysE-Mail
- Draft:BDS/Current/User/GenesysInboundVoice
- Draft:BDS/Current/User/GenesysSMS
D cont.
- Draft:BDS/Current/User/GenesysSocialEngagement
- Draft:BDS/Current/User/GplusWFM
- Draft:BDS/Current/User/GVPMinutes
- Draft:BDS/Current/User/IVR
- Draft:BDS/Current/User/IWD
- Draft:BDS/Current/User/OC
- Draft:BDS/Current/User/OutboundContact
- Draft:BDS/Current/User/TaskRouting
- Draft:BDS/Current/User/Third-partyWorkItems
- Draft:BDS/Current/User/Voice2
- Draft:BDS/Current/User/Voicemail
- Draft:BDS/Current/User/WFO
D cont.
- Draft:BDS/Current/User/Workspace
- Draft:System/Current/GenesysChoice/Digital1
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/IWD
- Draft:System/Current/GenesysChoice/OC
- Draft:System/Current/GenesysChoice/SupervisorMetering
- Draft:System/Current/GenesysChoice/Voice1
- Draft:System/Current/GenesysChoice/Voice2
- Draft:System/Current/GenesysChoice/WFO
- Draft:System/Current/GenesysChoice/WFO1A
- Draft:System/Current/GenesysChoice/WFO2