Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|- or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SIP Interaction (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Outbound Contact (1) ·
Third-party work items (1)
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SIP Interaction (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Outbound Contact (1) ·
Third-party work items (1)
Showing below up to 13 results in range #1 to #13.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)