Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys WFM ETL database for each tenant
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Workforce Optimization (WFO) 1B bundle (1)
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
Workforce Optimization 1B (1)
Showing below up to 13 results in range #1 to #13.
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