Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
GVP Minutes (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1)
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (1) ·
GVP Minutes (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1)
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