Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database, per tenant. or
TBD or
None
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1)
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