Drilldown: BDSMetric
BDSMetric > UseCase:
None
& DeploymentModel :
Instance of Configuration Server per tenant. or
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
TBD
Use the filters below to narrow your results.
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (1) ·
Outbound Campaign Transactions (2) ·
SIP voicemail (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (2) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
Intelligent Workload Distribution (2) ·
IVR (1) ·
Outbound campaign transactions (2) ·
SIP voicemail (1) ·
Supervisor access and metering (1) ·
Task routing (1) ·
Voice 1 (1) ·
Voice 2 (2) ·
Voicemail (1) ·
WFO (3) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
bundle_digital_one (2) ·
bundle_digital_two (2) ·
bundle_voice_one (1) ·
bundle_voice_two (2) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
cim_premise_places (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
seats_callback (1) ·
seats_third_party (1) ·
TBD (9) ·
voicemail_boxes (1)
Configuration Server DB (1) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (14) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database. (3) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1) ·
Tenant Configuration Server (1)
Showing below up to 25 results in range #1 to #25.
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D
D cont.
- Draft:BDS/Current/User/OC
- Draft:BDS/Current/User/SIPVoicemail
- Draft:BDS/Current/User/TaskRouting
- Draft:BDS/Current/User/Voice2
- Draft:BDS/Current/User/Voicemail
- Draft:BDS/Current/User/WFO
- Draft:System/Current/GenesysChoice/Digital1
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/IWD