Drilldown: BDSMetric
BDSMetric > DeploymentModel :
Instance of Configuration Server per tenant. or
One global instance of Genesys Info Mart database for each tenant or
One global instance of Genesys WFM ETL database for each tenant or
TBD
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ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1B bundle (1)
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