Drilldown: BDSMetric
BDSMetric > DataSource :
Genesys Info Mart database or
Genesys Info Mart database, Genesys Interaction Recording database
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant. or
TBD
Use the filters below to narrow your results.
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Campaign Transactions (2) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1A bundle (1)
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