Drilldown: BDSMetric
BDSMetric > DataSource :
Genesys Info Mart database, Genesys Interaction Recording database or
Other
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys WFM ETL database for each tenant or
TBD
Use the filters below to narrow your results.
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys CIM Premise Users (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (1) ·
Outbound Campaign Transactions (2) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (2) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
ASR/TTS (1) ·
Callback seats (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys CIM Premise Users (1) ·
Intelligent Workload Distribution (2) ·
IVR (1) ·
Outbound campaign transactions (2) ·
Supervisor access and metering (1) ·
Task routing (1) ·
Voice 1 (1) ·
Voice 2 (2) ·
Voicemail (1) ·
WFO (3) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 1B (1) ·
Workforce Optimization 2 (1)
Showing below up to 24 results in range #1 to #24.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
D cont.
D cont.
- Draft:System/Current/GenesysChoice/OC
- Draft:System/Current/GenesysChoice/SupervisorMetering
- Draft:System/Current/GenesysChoice/Voice1
- Draft:System/Current/GenesysChoice/Voice2
- Draft:System/Current/GenesysChoice/WFO
- Draft:System/Current/GenesysChoice/WFO1A
- Draft:System/Current/GenesysChoice/WFO1B
- Draft:System/Current/GenesysChoice/WFO2