Drilldown: BDSMetric
BDSMetric > DataSource :
GVP Reporting Server DB, Genesys Info Mart database or
Genesys Info Mart or
Genesys Info Mart DB
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant. or
Other
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
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