Drilldown: BDSMetric
BDSMetric > MetricScope:
Region
& DataSource :
Configuration Server DB or
Genesys Info Mart database
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (2) ·
Digital 2 bundle (2) ·
Genesys Chat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Contact (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Third-party work items (1) ·
Voice 1 bundle (2) ·
Voice 2 bundle (2) ·
Workforce Optimization (1) ·
Workspace (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 (2) ·
Digital 2 (2) ·
Genesys Chat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (2) ·
Outbound Contact (1) ·
Supervisor access and metering (1) ·
Third-party work items (1) ·
Voice 1 (2) ·
Voice 2 (2) ·
WFO (1) ·
Workspace (1)
None (1) ·
bundle_digital_one (2) ·
bundle_digital_two (2) ·
bundle_voice_one (2) ·
bundle_voice_two (2) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_gplus_wfm (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_supervisor (1) ·
seats_third_party (2) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
seats_workspace (1) ·
TBD (2)
None (1) ·
One global instance of Genesys Info Mart database for each tenant (1) ·
One global instance of Genesys Info Mart database for each tenant. (6) ·
One global instance of Genesys Info Mart database per tenant. (9) ·
One global instance of Genesys Info Mart database, per tenant (1) ·
One global instance of Genesys Info Mart database, per tenant. (5) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
TBD (5)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 29 results in range #1 to #29.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:BDS/Current/User/CloudCCSupervisorSeat
- Draft:BDS/Current/User/Digital1
- Draft:BDS/Current/User/Digital2
- Draft:BDS/Current/User/GenesysChat
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysCIMPlatform
- Draft:BDS/Current/User/GenesysCobrowse
- Draft:BDS/Current/User/GenesysE-Mail
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysInboundVoice
D cont.
- Draft:BDS/Current/User/GenesysSMS
- Draft:BDS/Current/User/GenesysSocialEngagement
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/GplusWFM
- Draft:BDS/Current/User/IWD
- Draft:BDS/Current/User/OutboundContact
- Draft:BDS/Current/User/RecordingAndQM
- Draft:BDS/Current/User/Third-partyWorkItems
- Draft:BDS/Current/User/Voice1
D cont.
- Draft:BDS/Current/User/Voice2
- Draft:BDS/Current/User/Workspace
- Draft:System/Current/GenesysChoice/Digital1
- Draft:System/Current/GenesysChoice/Digital2
- Draft:System/Current/GenesysChoice/GplusWFM
- Draft:System/Current/GenesysChoice/IWD
- Draft:System/Current/GenesysChoice/SupervisorMetering
- Draft:System/Current/GenesysChoice/Voice1
- Draft:System/Current/GenesysChoice/Voice2