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Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises, GenesysCloud or
PureEngage
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Billing Data Server User's Guide (1) ·
Business unit billing breakout (1) ·
Configuration: the Control utility (1) ·
Connection Parameters (1) ·
Delivery Receipts (1) ·
Enabled / concurrent seats detailed report (1) ·
General Notes (1) ·
Genesys Predictive Routing REST API (1) ·
How BDS works (1) ·
Intent Disambiguation (2) ·
Manage Hierarchy (1) ·
Metric statistics (1) ·
Metrics (1) ·
Subscription design (1) ·
Tag-Length-Value (TLV) Parameters (1) ·
Versioning Bots (2) ·
What's New in the Billing Data Server User's Guide (1)
Billing Data Server User's Guide (1) ·
Business unit billing breakout (1) ·
Configuration: the Control utility (1) ·
Connection Parameters (1) ·
Delivery Receipts (1) ·
Enabled / concurrent seats detailed report (1) ·
General Notes (1) ·
Genesys Predictive Routing API (1) ·
How BDS works (1) ·
Intent Disambiguation (2) ·
Manage Hierarchy (1) ·
Metric statistics (1) ·
Metrics (1) ·
Subscription design (1) ·
Tag-Length-Value (TLV) Parameters (1) ·
Versioning bots (2) ·
What's New in the Billing Data Server User's Guide (1)
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- Draft:POR/Current/user/DeliveryReceipts
- Draft:POR/Current/user/GeneralNotes
- Draft:POR/Current/user/TLVParameters