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Article > Platform:
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Genesys Predictive Engagement or
Genesys Recording, Quality Management, and Speech Analytics or
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About the data we track (2) ·
About the Genesys Predictive Engagement gadgets (2) ·
All Use Cases (1) ·
Button click (1) ·
Configure outcome probability (1) ·
Custom web sessions (1) ·
Deploy the tracking snippet (2) ·
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Genesys Predictive Engagement Agent FAQs (2) ·
Key concepts (1)
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- ATC/Current/AdminGuide/About Predictive Engagement's data tracking
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- ATC/Current/AgentGuide/FAQs
- ATC/Current/AgentGuide/Visitor information