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Article > Product : Intelligent Workload Distribution or Outbound (CX Contact) or Routing and Designer

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Standalone:
None (74) · No (272) · Yes (16)
productshort:
Draft:PEC-IWD (43) · Draft:PEC-OU (89) · Draft:PEC-ROU (115) · PEC-IWD (40) · PEC-OU (71) · PEC-ROU (4)
Platform:
None (95) · GenesysCloud (4) · GenesysEngage-cloud (259) · GenesysEngage_cloud (2) · GeneysyEngage_cloud (2)
ComingSoon:
None (168) · No (193) · Yes (1)
Role:
None (266) · Administrator (92) · Administrator, Agent, Developer (2) · Administrator, Developer (2)
DisplayName:
None (18) · Architecture (7) · High availability and disaster recovery (6) · Before you begin (6) · Configure IWD (4) · Set up IWD (3)
Other values:
TocName:
None (79) · Upgrade, rollback, or uninstall (6) · Getting Started (4) · Set up IWD (3)
Other values:
Dimension:
None (355) · Journey (6) · OSHelp (1)
Product: (Click arrow to add another value)
Manual:
None (11) · Administrator (140) · CXContact (118) · CXCPEGuide (21) · Designer (3) · FldCod (13) · GPR (7) · GTR (7) · IWDDMPEGuide (20) · IWDPEGuide (22)
Application:
None (277) · Agent Setup, Platform Administration (2) · CX Contact (66) · Designer (14) · intelligent Workload Distribution (2) · Outbound,Outbound Administration (1)
UseCase:
None (355) · BO02 (3) · BO02, BO03 (2) · CE01 (2)
PEPageType:
None (336) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (6) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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