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Article > Product : Agent Workspace or Billing Data Service or Genesys Recording, Quality Management, and Speech Analytics or Voice Microservices or Widgets or Workforce Management

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Standalone:
None (183) · No (922) · Yes (54)
productshort:
Draft:BDS (57) · Draft:PEC-AD (42) · Draft:PEC-REC (92) · Draft:PEC-WFM (292) · Draft:VM (43) · Draft:WID (214) · PEC-AD (36) · PEC-REC (53) · PEC-WFM (252) · VM (24) · WID (54)
Platform:
None (187) · GenesysCloud (32) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (894) · GenesysEngage-onpremises (31) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2) · PureEngage (9)
ComingSoon:
None (309) · No (850)
Role:
None (616) · Administrator (172) · Administrator, Agent, Supervisor (8) · Administrator, Developer (7) · Agent (60) · Agent, Supervisor (56) · Developer (67) · Supervisor (173)
DisplayName:
None (36) · Configuration (33) · Localization (29) · API Events (27) · API Commands (27) · Getting started (11) · Logging In and Out (8) · CallUs (6) · ChannelSelector (6) · Console (6) · WebChatService (6) · Engage (6) · Calendar (6)
Other values:
TocName:
None (121) · Configuration (33) · Localization (29) · API Commands (27) · API Events (27) · Getting started (11) · Logging In and Out (8) · Calendar (6) · App (5) · WebChat (5) · ChannelSelector (5) · Console (5) · CallUs (5) · Metadata (5) · WebChatService (5) · Trading (5) · Localize widgets and services (5) · Common (5) · Engage (5)
Other values:
Dimension:
None (1143) · ADResponse (4) · ADResponses (2) · Metrics (6) · WebChat (2) · WebChatService (2)
Product: (Click arrow to add another value)
Manual:
None (39) · Admin (36) · Administrator (63) · Agent (127) · deploy (3) · Developer (20) · Developers (69) · ETLRef (16) · GCAPI (30) · GCDeveloper (13) · SDK (129) · Super (33) · Supervisor (302) · SupervisorHelp (53) · User (147) · VM (1) · VMEventsandModels (22) · VMPEGuide (43) · WWEPEGuide (13)
Application:
None (765) · Agent Workspace (2) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Designer, Platform Administration (2) · Recording (115) · Workforce Administration (40) · Workforce Administration, Workforce Management (2) · Workforce Management (231)
UseCase:
None (1153) · CE01 (2) · CE16, CE18, CE19, CE27, CE29 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (1140) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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