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Article > Product : Agent Workspace or Billing Data Service or Genesys Recording, Quality Management, and Speech Analytics or Intelligent Workload Distribution or Routing and Designer or Widgets

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Standalone:
None (165) · No (556) · Yes (29)
productshort:
Draft:BDS (57) · Draft:PEC-AD (42) · Draft:PEC-IWD (43) · Draft:PEC-REC (92) · Draft:PEC-ROU (115) · Draft:WID (214) · PEC-AD (36) · PEC-IWD (40) · PEC-REC (53) · PEC-ROU (4) · WID (54)
Platform:
None (169) · GenesysCloud (34) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (514) · GenesysEngage-onpremises (16) · GenesysEngagecloud (2) · GenesysEngage_cloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2) · PureEngage (9)
ComingSoon:
None (347) · No (402) · Yes (1)
Role:
None (471) · Administrator (142) · Administrator, Agent, Supervisor (4) · Administrator, Developer (8) · Agent (2) · Agent, Supervisor (56) · Developer (65) · Supervisor (2)
DisplayName:
None (30) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · ChannelSelector (6) · WebChatService (6) · CallUs (6) · Engage (6) · Console (6)
Other values:
TocName:
None (103) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · WebChatService (5) · App (5) · WebChat (5) · Localize widgets and services (5) · Engage (5) · CallUs (5) · Console (5) · ChannelSelector (5) · Common (5) · Metadata (5)
Other values:
Dimension:
None (734) · ADResponse (4) · ADResponses (2) · Journey (6) · WebChat (2) · WebChatService (2)
Product: (Click arrow to add another value)
Manual:
None (24) · Admin (36) · Administrator (136) · Agent (59) · deploy (3) · Designer (3) · Developer (20) · Developers (66) · FldCod (13) · GCAPI (30) · GCDeveloper (13) · GPR (7) · GTR (7) · IWDDMPEGuide (20) · IWDPEGuide (22) · SDK (129) · Supervisor (2) · User (147) · WWEPEGuide (13)
Application:
None (613) · Agent Setup, Platform Administration (2) · Agent Workspace (2) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Designer (14) · intelligent Workload Distribution (2) · Recording (115)
UseCase:
None (741) · BO02 (3) · BO02, BO03 (2) · CE01 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (725) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (6) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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