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Article > Platform: None & Manual : Agent or PDMLibraryGIM or User

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Standalone:
None (70) · No (33) · Yes (360)
productshort:
Documentation:PEC-REP (6) · Draft:BDS (48) · Draft:ContentAdmin (2) · Draft:GAA (2) · Draft:GAMD (11) · Draft:GASL (2) · Draft:GASN (1) · Draft:GDE (2) · Draft:PEC-AD (1) · Draft:PEC-GPA (1) · Draft:PEC-REC (2) · Draft:PEC-REP (184) · Draft:PEC-WFM (1) · Draft:POR (1) · Draft:QNA (1) · Draft:Solution (2) · GAMD (11) · GASL (2) · GASN (1) · GDE (4) · PEC-AD (1) · PEC-GPA (1) · PEC-REC (2) · PEC-REP (172) · PEC-WFM (1) · QNA (1)
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None (461) · Administrator (2)
DisplayName:
None (26) · Table AGENT_LOCATION (3) · Table CTL_ETL_HISTORY (3)
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TocName:
None (388) · Click-to-call (2) · Access and supported channels (2) · Inbound calls (2) · Intent Accuracy Report (2) · Outbound calls (2) · Performance Tracker (2) · Description (2) · Configure the browser (2) · Screen pops (2) · After Call Work Timer (2) · Basics (2) · Workitems (2) · Activity History (2) · WFO (2)
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Dimension:
None (463)
Product:
None (28) · Agent Desktop (1) · Agent Workspace (1) · Billing Data Service (48) · Genesys Agent Assist (2) · Genesys Dialog Engine (6) · Genesys Messaging Aggregation (1) · Genesys Recording, Quality Management, and Speech Analytics (4) · Gplus Adapter for Microsoft Dynamics 365 (21) · Gplus Adapter for Salesforce (2) · Gplus Adapter for ServiceNow (2) · Gplus Adapter for Siebel CRM (4) · Internal Content Administration (2) · QnA Service (2) · Reporting (336) · Solutions (1) · Workforce Management (2)
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Application:
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UseCase:
None (463)
PEPageType:
None (463)

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