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Article > Standalone : No or Yes & Platform: GenesysEngage-cloud & Manual : Administrator or PDMLibraryGIM or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-ROU (85) · Draft:PEC-WFM (28) · PEC-WFM (26) · PEC-CAB (18) · Draft:PEC-CAB (18) · Draft:PEC-OU (17) · Draft:PEC-IWD (14) · PEC-IWD (13) · PEC-ES (11) · Draft:PEC-GPA (11) · Draft:PEC-ES (11) · PEC-GPA (10) · Draft:PEC-Developer (9) · PEC-IVR (8) · Draft:PEC-IVR (8) · Draft:PEC-PA (7) · PEC-GS (7) · Draft:SF (7) · Draft:PEC-GS (7)
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ComingSoon:
None (116) · No (275) · Yes (1)
Role:
None (180) · Administrator (168) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (14) · Administrator, Developer (8) · Administrator, Developer, Supervisor (4) · Agent, Supervisor (4) · Developer (8)
DisplayName:
Configuring SSO (3) · Activity History (3) · Integrating Gplus Adapter in Lightning (3) · Click-to-Dial (3) · Screen Pop (3) · Migrating to Gplus Adapter (v9) (3)
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TocName:
None (15) · Getting Started (4) · Screen Pop (3) · Configuring SSO (3) · Click-to-Dial (3) · Migrating to Gplus Adapter (v9) (3) · Integrating Gplus Adapter in Lightning (3) · Activity History (3)
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Dimension:
None (373) · bots (2) · CallbackClickToCall (6) · Journey (4) · Metrics (6) · OSHelp (1)
Product:
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Application:
None (230) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (2) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Platform Administration (2) · Callback (34) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (2) · Designer, Platform Administration (2) · GPR Core Platform (2) · IVR Administration (16) · Outbound,Outbound Administration (1) · Platform Administration (28) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (10) · Reporting Administration GCXI (2) · Workforce Administration (36) · Workforce Administration, Workforce Management (2)
UseCase:
None (370) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (392)

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