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Article > Dimension: None & Product : Genesys Skills Management or Gplus Adapter for WFM or None

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Standalone:
None (221) · No (326) · Yes (382) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (255) · Draft:PEC-GSM (221) · PEC-REP (83) · Draft:GAWFM (76) · Draft:PEC-Developer (45) · Draft:ReleaseNotes (42) · ReleaseNotes (42) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (14) · PrivateEdition (11) · Draft:ContentAdmin (11) · VM (10) · Draft:Mixed (10) · Mixed (9) · UseCases (8) · ATC (8)
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Platform:
None (675) · GenesysCloud (5) · GenesysEngage-cloud (274) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (65)
ComingSoon:
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Role:
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DisplayName:
None (84) · Architecture (8) · Time Attributes (6) · User Data Call Survey Attributes (6) · Installation and Windows permissions (5) · User Data Example Attributes (5) · Service Objects Attributes (5)
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None (626) · Overview (5) · Installation and Windows permissions (4) · Prerequisites (4)
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Manual:
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Application:
None (1009) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (3) · Reporting, Reporting GCXI (1) · Workforce Management (2)
UseCase:
None (1020)
PEPageType:
None (1002) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (2) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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