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Article > Role : Administrator, Agent, Supervisor or None & Dimension: None & Manual : Admin or Agent or PEGuide or Supervisor or User

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Standalone:
None (167) · No (486) · Yes (8)
productshort:
PEC-WFM (76) · Draft:PEC-WFM (74) · Draft:BDS (57) · Draft:PrivateEdition (48) · PrivateEdition (36) · Draft:GAMD (35) · Draft:PEC-REP (34) · GDE (30) · GAMD (30) · Draft:ContentAdmin (27) · GAM (20) · Draft:GAM (20) · GASN (20) · Draft:PEC-REC (19) · Draft:GASN (17) · Draft:GDE (15) · Draft:STRMS (9) · UDM (7) · Draft:HCA (7) · Draft:UDM (7)
Other values:
Platform:
None (338) · GenesysCloud (42) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (217) · GenesysEngage-cloud, PureConnect (25) · GenesysEngage-cloud, PureConnect, GenesysCloud (8) · GenesysEngage-onpremises, GenesysCloud (4) · Private Edition (2) · PureConnect (1) · PureConnect, GenesysEngage-cloud (9) · PureEngage (13)
ComingSoon:
None (177) · No (473) · Yes (9)
Role: (Click arrow to add another value)
DisplayName:
None (59) · Getting started (8) · Architecture (5) · Logging in and out (5) · Packages (4) · Overview (4) · How to manage inbound calls (4) · Storage requirements (3) · Confirmations (3) · Create your first chat bot (3) · Utterances (3) · High availability and disaster recovery (3) · Prerequisites and browser support (3) · How to configure the Gplus Adapter (3) · Reports (3) · Configure VXLAN on OpenShift (3) · Intents (3) · How to install the Gplus Adapter (3) · New in this Release (3)
Other values:
TocName:
None (199) · Getting started (8) · Configuration (6) · Logging in and out (5) · Click-to-call (4) · Installation (4) · Functioning (4) · Screen pops (4) · Description (4) · Packages (4) · Activity History (4) · Configure VXLAN on OpenShift (3) · Create your first bot (3) · Prerequisites (3)
Other values:
Dimension: (Click arrow to add another value)
Product:
None (22) · Administrator (9) · Agent Desktop (3) · Agent Workspace (1) · Billing Data Service (57) · Cloud Data Download Service (2) · Event Stream (9) · Genesys Agent Assist (6) · Genesys Dialog Engine (45) · Genesys Messaging Aggregation (5) · Genesys Multicloud CX Private Edition (76) · Genesys Recording, Quality Management, and Speech Analytics (21) · Genesys Skills Management (6) · Genesys Use Cases (2) · Gplus Adapter for Microsoft Dynamics 365 (63) · Gplus Adapter for Salesforce (2) · Gplus Adapter for ServiceNow (36) · Gplus Adapter for Siebel CRM (6) · Health Check Agent (7) · Internal Content Administration (24) · nGAGEMENT (40) · QnA Service (2) · Reporting (34) · Sales Collateral (9) · Solutions (1) · Success Factors for Genesys Multicloud CX (2) · test (4) · User Data Management (14) · Voicemail (1) · Workforce Management (150)
Manual: (Click arrow to add another value)
Application:
None (658) · WEM (1)
UseCase:
None (659)
PEPageType:
None (643) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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