Drilldown: Article

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Article > ComingSoon: No & Product : Digital Channels or Gplus Adapter for WFM or Intelligent Workload Distribution or Workforce Management or None

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Standalone:
None (17) · No (704) · Yes (35)
productshort:
Draft:PEC-WFM (260) · PEC-WFM (231) · Draft:PEC-DC (35) · PEC-DC (32) · Draft:PEC-IWD (24) · PEC-IWD (22) · Draft:GAWFM (13) · PrivateEdition (11) · Draft:Mixed (10) · Draft:PEC-Dev (10) · PEC-Developer (9) · Mixed (8) · DC (8) · Draft:SF (7) · Draft:DC (6) · Draft:HCA (6) · Draft:PEC-Admin (5)
Other values:
Platform:
None (173) · GenesysCloud (5) · GenesysEngage-cloud (533) · GenesysEngage-onpremises (43) · GenesysEngage_cloud (2)
ComingSoon: (Click arrow to add another value)
Role:
None (405) · Administrator (113) · Administrator, Agent, Supervisor (4) · Administrator, Developer (9) · Administrator, Supervisor (1) · Adminstrator (2) · Agent (58) · Developer (2) · Supervisor (162)
DisplayName:
Getting started (9) · Logging in and out (6) · Trading (5) · Interdependencies (4) · Provision API keys (4) · Deploy Digital Channels using Docker Compose (4) · Provisioning overview (4) · Time-Off Bidding (4) · Forecasts (4) · Enable a tenant for Digital Channels (4) · Schedules (4) · Performance Intra-Day View (4) · What-If Window (4) · Performance Monitor View (4) · Pre-configure tenant objects (4) · Overview (4) · Overlays (4)
Other values:
TocName:
None (96) · Getting started (9) · Upgrade, rollback, or uninstall (7) · Logging in and out (6) · Overview (5) · Trading (5) · Forecasts (4) · What-If Window (4) · Time-Off Bidding (4) · Performance Intra-Day View (4) · Overlays (4) · Performance Monitor View (4)
Other values:
Dimension:
None (736) · deploydigital (4) · Journey (4) · Metrics (6) · sr (6)
Product: (Click arrow to add another value)
Manual:
Supervisor (273) · Administrator (118) · Agent (64) · SupervisorHelp (53) · Deployment (42) · Super (28) · None (27) · DCPEGuide (27) · ETLRef (14) · Admin (11) · WebAPIs (9) · IWDPEGuide (9) · IWDDMPEGuide (8) · SCAPI (8) · PEGuide (8) · Operations (7) · Developers (6) · GAWFMPEGuide (6) · WebRTCPEGuide (4) · AspectDeployment (4)
Other values:
Application:
None (463) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (9) · Designer, Platform Administration (2) · intelligent Workload Distribution (2) · Reporting, Reporting GCXI (1) · Workforce Administration (40) · Workforce Administration, Workforce Management (2) · Workforce Management (222)
UseCase:
None (749) · BO02 (3) · BO02, BO03 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (722) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (3) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 55cef4ff-9306-4313-8fd8-377282a38478 (7) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (8) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (9)

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