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Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngagecloud or
PrivateEdition or
PureEngage
& ComingSoon:
No
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Billing Data Server User's Guide (1) ·
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What's New in the Billing Data Server User's Guide (1)
Billing Data Server User's Guide (1) ·
Business unit billing breakout (1) ·
Configuration: the Control utility (1) ·
Connection Parameters (1) ·
Delivery Receipts (1) ·
Enabled / concurrent seats detailed report (1) ·
General Notes (1) ·
How BDS works (1) ·
Manage Hierarchy (1) ·
Metric statistics (1) ·
Metrics (1) ·
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What's New in the Billing Data Server User's Guide (1)
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