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Article > ComingSoon: No & Dimension: None & Product : Genesys Predictive Routing or Reporting or None & UseCase: None

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Standalone:
None (1) · No (566) · Yes (14)
productshort:
Draft:PEC-REP (182) · PEC-REP (165) · PE-GPR (54) · Draft:PE-GPR (49) · PrivateEdition (11) · Draft:PEC-Dev (10) · Draft:Mixed (10) · PEC-Developer (9) · Mixed (8) · Draft:SF (7) · PEC-DC (7) · Draft:HCA (6) · Draft:PEC-Admin (5) · Draft:PrivateEdition (4) · WebRTC (4) · STRMS (4) · UseCases (4) · ContentAdmin (4) · Draft:WFM (3) · User:Jose.druker@genesys.com (3)
Other values:
Platform:
None (140) · GenesysCloud (4) · GenesysEngage-cloud (395) · GenesysEngage-onpremises (42)
ComingSoon: (Click arrow to add another value)
Role:
None (260) · Administrator (48) · Administrator, Agent, Supervisor (2) · Administrator, Developer (4) · Administrator, Reviewer (2) · Administrator, Supervisor (225) · Staff (8) · Supervisor (32)
DisplayName:
Agent Details Activity Report (5) · Logging (5) · Weekly Queue Summary Dashboard (4) · View model accuracy (4) · Weekly Business Attribute Dashboard (4) · Weekly Self Service Containment Dashboard (4) · Interdependencies (4) · Final Disposition Dashboard (4) · Metrics (4) · Agent State Details Report (4) · Weekly Agent Group Utilization Dashboard (4) · Monitor predictor feature coverage (4) · Weekly Agent Group Performance Dashboard (4) · View KPI outcome (4) · Agent Group Membership Details Report (4) · Agent Login-Logout Details Report (4) · The Settings menu (4) · Bot Analytical Dashboard (4) · Create and update users and roles (4)
Other values:
TocName:
None (103) · Agent Details Activity Report (5) · Final Disposition Dashboard (4) · Bot Analytical Dashboard (4) · Agent Login-Logout Details Report (4) · View model accuracy (4) · View KPI outcome (4) · Agent State Details Report (4) · Agent Group Membership Details Report (4) · The Settings menu (4) · Create and update users and roles (4) · Monitor predictor feature coverage (4)
Other values:
Dimension: (Click arrow to add another value)
Product: (Click arrow to add another value)
Manual:
RPRT (258) · Help (73) · Deployment (50) · RT (30) · Administrator (24) · GCXIPEGuide (15) · None (14) · GIMPEGuide (14) · Admin (11) · WebAPIs (9) · PulsePEGuide (9) · SCAPI (8) · PEGuide (8) · Operations (7) · RAAPEGuide (6) · WebRTCPEGuide (4) · GVP (4) · STRMSPEGuide (3) · WritersGuide (3) · SDK (3)
Other values:
Application:
None (306) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (2) · GPR Core Platform (2) · IVR Administration (4) · Pulse Reporting (28) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (202) · Workforce Management (2)
UseCase: (Click arrow to add another value)
PEPageType:
None (535) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (4) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (4) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (7) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (12) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (9)

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