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Article > Standalone: No & Product : Genesys Recording, Quality Management, and Speech Analytics or Genesys Skills Management or QnA Service & Application : Agent Setup, Designer, Platform Administration or Platform Administration or Reporting GCXI or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-GSM (69) · Draft:PEC-REC (20) · Draft:QNA (1) · PEC-REC (1) · QNA (1)
Platform:
None (28) · GenesysCloud (2) · GenesysEngage-cloud (61) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1)
ComingSoon:
None (13) · No (79)
Role:
None (90) · Administrator, Developer (2)
DisplayName:
Prerequisites (3) · None (2) · DNA (2) · Viewing Feedback Results (2) · Logging Out (2) · How to write a good FAQ (2) · Export Trending Data (2) · Viewing Results (2) · Certificates (2)
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TocName:
None (32) · Prerequisites (3) · DNA (2)
Other values:
Dimension:
None (92)
Product: (Click arrow to add another value)
Manual:
ADInst (4) · Admin (17) · AIUG (16) · AzInst (2) · deploy (3) · KBA (10) · Loc (3) · PDNAA (8) · PDNAM (11) · PDNAU (7) · SOO (5) · UEA (2) · User (4)
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UseCase:
None (92)
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None (92)

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