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Article > Platform : GenesysEngage-cloud or None & ComingSoon: No & Role: Agent & TocName : Activity History or Agent State Details Report or Configuration or Logging in and out & Product: Workforce Management & Manual : Agent or Deployment or Supervisor & Application : Agent Setup, Designer, Platform Administration or Agent Workspace, Agent Setup or Designer or IVR Administration or Reporting GCXI or Reporting, Reporting GCXI or Workforce Management

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