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Article > Standalone: No & Platform : GenesysEngage-cloud, PureConnect, GenesysCloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. & Application : Agent Desktop or Platform Administration or None & PEPageType : 2cad3824-b3b9-43aa-a726-143cc1aaefe2 or e38fb4a6-02d6-48d0-a6f1-32635fb394bc or None

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